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We’re a company of people who create products and services for other people. Human beings – our employees, customers, travellers – are at the centre of everything we do.
Our commitment
40-50% women representation in
leadership roles by the end of 2030
Employees in 30 countries with the aim of increasing the women representation in leadership roles Average traning hours per capita Donations to support local communities Development of the Diversity, Equity & Inclusion Policy to enhance diversity and spread a welcoming culture Customer engagement survey started in 2021 to understand expectations and preference of travellers in the “new normal"
Material topics
Employee engagement, talent development & retention
“We promote people engagement throughout the organization and listen to their needs. Our goal is to attract, develop, and retain talent within the Group in order to nurture the leaders of tomorrow”
Diversity, equal opportunities & inclusion
“We strive to foster a working environment that prizes diversity, equity, and inclusion at all levels of the organization”
Customer experience
“Our goal is to provide travelers around the world with the best-in-class experience, by listening to their needs and constantly improving our product assortments and services”
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