Group's social data
Employees by age, gender and professional category
2019 | North America | Europe | International | Total |
---|---|---|---|---|
Total employees | 33,113 | 16,920 | 12,028 | 62,061 |
Of which: women | 20,575 | 10,637 | 6,021 | 37,233 |
62% | 63% | 50% | 60% | |
Headquarters | 603 | 682 | 711 | 1,996 |
Top managers | 19 | 42 | 46 | 107 |
Women | 7 | 8 | 9 | 24 |
< 30 years | 0 | 0 | 0 | 0 |
30-50 years | 5 | 20 | 28 | 53 |
> 50 years | 14 | 22 | 18 | 54 |
Senior managers | 77 | 51 | 55 | 183 |
Women | 27 | 16 | 22 | 65 |
< 30 years | 0 | 2 | 2 | 4 |
30-50 years | 36 | 35 | 45 | 116 |
> 50 years | 41 | 14 | 8 | 63 |
Managers | 177 | 166 | 151 | 494 |
Women | 81 | 83 | 70 | 234 |
< 30 years | 7 | 7 | 21 | 35 |
30-50 years | 108 | 113 | 118 | 339 |
> 50 years | 62 | 46 | 12 | 120 |
White collars | 330 | 423 | 459 | 1,212 |
Women | 206 | 269 | 241 | 716 |
< 30 years | 35 | 52 | 206 | 293 |
30-50 years | 180 | 234 | 230 | 644 |
> 50 years | 115 | 137 | 23 | 275 |
Locations | 32,510 | 16,238 | 11,317 | 60,065 |
Area managers | 136 | 64 | 95 | 295 |
Women | 40 | 14 | 18 | 72 |
< 30 years | 0 | 0 | 8 | 8 |
30-50 years | 68 | 38 | 81 | 187 |
> 50 years | 68 | 26 | 6 | 100 |
Store managers | 1,254 | 549 | 290 | 2,093 |
Women | 596 | 203 | 111 | 910 |
< 30 years | 183 | 22 | 74 | 279 |
30-50 years | 733 | 373 | 201 | 1,307 |
> 50 years | 338 | 154 | 15 | 507 |
Managers | 744 | 520 | 336 | 1,600 |
Women | 396 | 283 | 131 | 810 |
< 30 years | 179 | 83 | 130 | 392 |
30-50 years | 406 | 320 | 192 | 918 |
> 50 years | 159 | 117 | 14 | 290 |
Service Supervisor | 2,873 | 1,999 | 1,646 | 6,518 |
Women | 1,966 | 1,228 | 852 | 4,046 |
< 30 years | 1,144 | 272 | 892 | 2,308 |
30-50 years | 1,244 | 1,306 | 703 | 3,253 |
> 50 years | 485 | 421 | 51 | 957 |
Crew members | 27,503 | 13,106 | 8,950 | 49,559 |
Women | 17,256 | 8,533 | 4,567 | 30,356 |
< 30 years | 11,718 | 3,316 | 6,667 | 21,701 |
30-50 years | 9,563 | 7,059 | 1,959 | 18,581 |
> 50 years | 6,222 | 2,731 | 324 | 9,277 |
Protected categories / employees with disabilities | N/A | 488 | 73 | 561 |
Employees by type of contract
2019 | North America | Europe | International | Total |
---|---|---|---|---|
Total employees | 33,113 | 16,920 | 12,028 | 62,061 |
Of which: women | 20,575 | 10,637 | 6,021 | 37,233 |
62% | 63% | 50% | 60% | |
Permanent | 33,113 | 14,503 | 6,356 | 53,972 |
Of which: women | 20,575 | 9,181 | 3,407 | 33,163 |
Temporary | n/a | 2,417 | 5,672 | 8,089 |
Of which: women | n/a | 1,456 | 2,614 | 4,070 |
Full time | 26,791 | 6,942 | 7,553 | 41,286 |
Of which: women | 16,438 | 3,624 | 3,174 | 23,236 |
Part time | 6,322 | 9,978 | 4,475 | 20,775 |
Of which: women | 4,137 | 7,013 | 2,847 | 13,997 |
The "Temporary" category does not apply to workers in North America, who are classified according to current legislation by which both parties can terminate employment at any time ("at-will employment").
Per capita training hours by employee category
2019- Group | |||
---|---|---|---|
Headquarters | Locations | ||
Top Managers | 14.4 | Area Managers | 21.6 |
Women | 25.0 | Women | 15.1 |
Men | 11.9 | Men | 23.4 |
Senior Managers | 8.0 | Store Managers | 38.3 |
Women | 10.0 | Women | 33.4 |
Men | 6.9 | Men | 42.1 |
Managers | 7.2 | Managers | 30.4 |
Women | 8.3 | Women | 30.3 |
Men | 6.2 | Men | 30.6 |
White collars |
6.7 | Service Supervisors |
37.5 |
Women | 6.9 | Women | 37.9 |
Men | 6.3 | Men | 36.9 |
Crew members |
41.7 | ||
Women | 43.4 | ||
Men | 39.1 |
The figures available as of this writing are partially estimated on the basis of the individual training plan for new hires. They do not include the newly or recently acquired companies, Stellar Partners Inc. and Le Crobag GmbH.
Employees receiving regular performance reviews
2019 - Group | |||
---|---|---|---|
Headquarters | Locations | ||
Top managers | Area Managers | 72% | |
Women | MBO | Women | 76% |
Men | MBO | Men | 71% |
Senior Managers | 90% | Store managers | 77% |
Women | 88% | Women | 77% |
Men | 91% | Men | 78% |
Managers | 87% | Managers | 69% |
Women | 89% | Women | 70% |
Men | 86% | Men | 68% |
White collars | 73% | Service Supervisors |
44% |
Women | 75% | Women | 41% |
Men | 69% | Men | 48% |
Crew Members | 9% | ||
Women | 8% | ||
Men | 11% |
Employees who received a performance review/no. employees at 31 December in countries with a performance review system. Does not include some smaller payrolls such as Austria and Slovenia in Europe and China and the Maldives in the International area, or the newly acquired companies, Stellar Partners Inc. and Le Crobag GmbH. Some figures are estimates.
New hires and termination
2019 | North America | Europe | International | Total |
---|---|---|---|---|
Hires (no.) | 27,692 | 9,746 | 9,013 | 46,451 |
Women | 17,835 | 5,688 | 4,406 | 27,929 |
Men | 9,857 | 4,058 | 4,607 | 18,522 |
< 30 years | 18,906 | 5,765 | 7,186 | 31,857 |
30-50 years | 6,863 | 3,479 | 1,635 | 11,977 |
> 50 years | 1,923 | 502 | 192 | 2,617 |
Departures (no.) | 24,415 | 9,976 | 8,056 | 42,447 |
Women | 15,524 | 5,874 | 3,941 | 25,339 |
Men | 8,891 | 4,102 | 4,115 | 17,108 |
< 30 years | 16,242 | 5,435 | 6,395 | 28,072 |
30-50 years | 6,16 | 3,597 | 1,521 | 11,278 |
> 50 years | 2,013 | 944 | 140 | 3,097 |
Turnover, incoming (%) | 84% | 58% | 75% | 75% |
Women | 87% | 53% | 73% | 75% |
Men | 79% | 65% | 77% | 75% |
< 30 years | 143% | 154% | 90% | 127% |
30-50 years | 56% | 37% | 46% | 47% |
> 50 years | 26% | 14% | 41% | 22% |
Turnover, outgoing (%) | 74% | 59% | 67% | 68% |
Women | 75% | 55% | 65% | 68% |
Men | 71% | 65% | 69% | 69% |
< 30 years | 122% | 145% | 80% | 112% |
30-50 years | 50% | 38% | 43% | 44% |
> 50 years | 27% | 26% | 30% | 27% |
Injury rates
2019 | North America | Europe | International | Total |
---|---|---|---|---|
Workplace injuries (no) | 1,176 | 630 | 307 | 2,113 |
Women | 744 | 391 | 172 | 1,307 |
Men | 432 | 239 | 135 | 806 |
Injury rate (IR) | 28.5 | 29.4 | 22.2 | 27.6 |
Women | 30.4 | 30.0 | 28.9 | 30.0 |
Men | 25.8 | 28.5 | 17.1 | 24.4 |
Severity rate | 0.14 | 0.62 | 0.12 | 0.27 |
Women | 0.16 | 0.71 | 0.18 | 0.33 |
Men | 0.13 | 0.48 | 0.07 | 0.21 |
Occupational disease rate | 0.00 | 0.02 | 0.04 | 0.01 |
Women | 0.00 | 0.03 | 0.10 | 0.02 |
Men | 0.00 | 0.00 | 0.00 | 0.00 |
H&S rates include workplace injuries only (not commuting accidents).
Injury rate: (total number injuries + total number of deaths) / total hours worked) * 1,000,000
Severity rate: (total number of days lost due to injuries / total hours worked) * 1,000
Occupational disease rate: (number of cases of occupational disease/total hours worked) x 200,000
Donations
Donations 2019 (€) | North America | Europe | International | Total |
---|---|---|---|---|
Direct donations | 638 | 186,814 | 56,544 | 243,996 |
Indirect donations | 520,780 | - | 30,526 | 551,306 |
Donations in kind | 3,387,217 | 109,411 | 19,541 | 3,516,169 |
Total | 3,908,635 | 296,225 | 106,611 | 4,311,471 |
Group's environmental data
Environment – energy consumption and emissions
2019 | North America | Europe | Total | |
---|---|---|---|---|
Total Direct energy consumption | GJ | 163,923 | 133,591 | 358.617 |
Fom non-renewable sources: | - | |||
Natural gas | m3 | 4,121,667 | 1,591,106 | 5,712,773 |
Diesel | l | - | 1,036,066 | 1,036,066 |
LPG | l | - | 237,278 | 237,278 |
Propane | kg | - | - | - |
By vehicle fleet: | ||||
Gasoline | l | n.a. | 5,241 | 5,241 |
Diesel | l | n.a. | 643,392 | 643,392 |
Total indirect energy consumption | GJ | 249,792 | 808,899 | 1,058,691 |
From non-renewable sources | MWh | 69,387 | 223,599 | 292,986 |
From renewable sources | MWh | - | 1,095 | 1,095 |
Emissions | t CO2 eq | 42,955 | 79,430 | 122,385 |
Total direct emissions | 8.369 | 7,960 | 16,330 | |
From non-renewable sources: | 8.369 | 6,279 | 14,649 | |
By vechicle fleet: | - | 1,681 | 1,681 | |
Total indirect emissions | t CO2 | 34,586 | 71,470 | 106,055 |
Electricity | 34,586 | 71,470 | 106,055 |
Environmental data does not include the newly or recently acquired companies, Le Crobag GmbH and Stellar Partners Inc. The "market-based" calculation method is not applicable because for electricity contracts, managed at the individual country level, the Group refers to the corresponding market mix.
Environment – waste production disposal method
2019 | ||
---|---|---|
Means of disposal | uom | Europe |
Hazardous waste: | t | 17.6 |
Recycled | t | 8.3 |
Incinerator | t | 9.3 |
Landfill | t | - |
Non-hazardous waste: | t | 35,793.6 |
Recycled | t | 9,661.7 |
Incinerator | t | 7,954.8 |
Landfill | t | 18,177.1 |
Hazardous waste includes electronic devices, batteries, waste oils, oil filters, absorbent materials, and packaging containing hazardous substances (produced by the oil business).