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360° hospitality°
Organized as always by The Moodie Davitt Report, the 2023 conference was characterized by being extended to cover the wider themes of airport hospitality, including hotels & lounges, which are vital for a total airport consumer experience, as well as the customary focus of the F&B sector.
Thailand sees us back in business.
The last physical edition was in 2019, at Dallas Fort Worth International Airport. After four years of re-organizing the event remotely due to COVID, we’re now back to our usual conviviality, this time in the prestigious setting of the Millennium Hilton Bangkok.
The over 200 nominations received show how the sector is making a significant recovery in this post-pandemic phase, which has inevitably affected the F&B market’s performance in the last few years.
Two intense and stimulating days with a rich programme of conferences on 12 and 13 September in which various industry experts addressed the floor. Dufry CEO Xavier Rossinyol gave the key-note speech.
"The awards received today confirm that, as a combined Group, we can create value for all the stakeholders”.
Destination 2027
The occasion was also important for sharing with the vast public in attendance the Group’s new Destination 2027 strategy, which aims to revolutionize traveller experience through in-depth analysis of market trends and the needs of all the stakeholders.
6 awards and 3 special mentions
On completion of the demanding task of assessing all the high-level nominations from all over the world, the nine judges – all industry experts and professionals – announced the list of winners that assigned the Group six awards and three special mentions.
FAB SUPERSTAR AWARDS WINNERS
Undoubtedly a recognition of excellence proving the constant commitment of people working for the Group to providing quality experiences for its customers.
STAR TEAM Europe - Back of House
Product Innovation & Concept Development & Training Europe & Italy, Various Airport, Autogrill Europe
An award that acclaims people whose daily work enables the sector to continuously renew itself.
STAR TEAM Americas - Back of House
F&B Team at Toronto Pearson Int. Airport, HMSHost North America
An exemplary, collaborative team that has always gone beyond all expectations.
STAR INDIVIDUAL APAC - Back of House
Arianna Brezigar, Headquarter, HMSHost International
An individual accolade that highlights the tenacity, resilience and determination of all the women who work for the Group.
FAB CONCEPT WINNERS
One of the key aspects of the Group’s strategy is the capacity to produce successful concepts replicable in different contexts thanks to expert design based on thorough research into local culture and customs.
AIRPORT CUSTOMER/ HOSPITALITY OF THE YEAR
James Beard Foundation @ORD Chef Series - Chicago O'Hare International Airport, HMSHost North America
If you’re passing through Chicago O'Hare, you can enjoy a foretaste of the excellence this city has to offer.
AIRPORT FOOD HALL OF THE YEAR
Food Hall at Fiumicino Airport Terminal 1 - Leonardo da Vinci–Fiumicino Airport, Autogrill Italy
What makes the Food Hall at Fiumicino unique? The diversity of the offering, ranging from ethnic to traditional Italian cooking for a unique travel experience.
AIRPORT HEALTH-CENTRED OFFER OF THE YEAR
Exki - Brussels Airport, Autogrill Europe
Quality and freshness in a friendly and comfortable atmosphere where wellbeing is front and centre.
SPECIAL MENTIONS
- High Tide Bar - Regional Winner APAC for the Concept Award "AIRPORT CUSTOMER/ HOSPITALITY OF THE YEAR"
- Path Water initiative - Highly commended for the Concept Award "FOOD & BEVERAGE MARKETING CAMPAIGN OF THE YEAR"
- ‘Make it Happen’ ESG Strategy at Seattle-Tacoma Airport - Highly commended for the ESG Award "SUSTAINABILITY & ENVIRONMENTAL INITIATIVE OF THE YEAR"