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The quality and safety of products served are guaranteed by a management system that begins with the supplier selection process and is based on values and objectives shared by the Group and its trading partners.
Suppliers, too, go through a pre-approval process to test their level of compliance with our quality standards, which call for strict observance of food safety practices.
As a brand licensee, we too at Autogrill are subject to audits by brand partners as well as concession grantors.
The Supplier Code of Conduct
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The success of our management model is due in part to the key certifications we have obtained.
| Certification | Applies to: |
|---|---|
| ISO 9001:2015 on Quality Management Systems |
Italy: Autogrill Italia S.p.A. and Nuova Sidap Australia, Austria, Malaysia: selected stores |
| ISO 22000 on Food Safety Management | Italy: Autogrill Italia S.p.A Greece: Autogrill Hellas EPE India: Hyderabad airport Malaysia: selected stores |
| ISO 9001:2015 (provision of technical project management services) | Italy: Autogrill Italia S.p.A. Austria: selected stores |
| ISO 450001 | Italy: Autogrill Italia S.p.A. – HQ and airport locations Austria: selected stores |
| Halal certification from MUI (Majelis Ulama Indonesia) | Indonesia: selected stores in Jakarta and Bali India: stores at Bangalore, Delhi and Hyderabad airports Malaysia, China: selected stores |
| Diverse Food Safety program | Holland: Schiphol airport and Netherlands Austria, Norway: selected stores |
| FSSAI (Food Safety and Standards Authority of India) | India: Bangalore, Delhi, and Hyderabad airports; Shantiniketan Mall, Sujana Mall; Secunderabad railway station |
| NVWA (Netherlands Food and Consumer Product Safety Authority) | Holland: Schiphol airport and Netherlands |
| NSF Certificate of Food Hygiene and Safety | Vietnam: selected stores |