A - Planet

We want to safeguard the environment by involving our suppliers and with the contribution of our employees and customers.

The question of the environment has become a global challenge which in future years will involve the whole planet’s population. The commitment to safeguard the environment concerns everyone, as well as business and institutions. What for us can really make the difference is the contribution which each person can give, by changing their habits with simple everyday gestures.


Reducing consumption is for us the first step to take in order to respect the environment. To do so we must actively involve people by transforming their habits and acting on their sense of the common good.

We promote programs to raise the awareness of and involve our employees in environmental issues through:

  • “Startsomewhere” a program introduced by HMSHost which incorporates all the environmental sustainability initiatives and enables effective communication to employees of the importance of their contribution. In North America HMSHost organizes campaigns to raise awareness on the occasion of Earth Day. On this day, the “The Adventure Starts Here” program was launched, dedicated to reusable shopping bags. In line with this initiative, all the stores were asked to switch off all unnecessary lights for one hour, in addition to other local initiatives organized in collaboration with the landlords.
  • The survey on environmental issues, involving all retail locations in the United States, Canada, Australia, New Zealand and Malaysia, continues over the years. The structure of the questionnaire aims at understanding the management of energy, water, waste collection and monitoring other initiatives such as the use of LED light bulbs, installing motion sensors for the lights, the introduction of training for staff on water saving and the use of recycled paper in offices.
  • From 2016, HMSHost International has adhered to the Bord Bia’s Origin Green Sustainability Programme, the sustainability program promoted by the Irish government. The plan developed by the Company aims at defining a series of activities and objectives to be reached in the coming 4 years in the following areas: Sustainable Sourcing, Operations (environmental impact), Health & Nutrition and Social Sustainability.



Our approach supports environmental protection, which in the waste management process covers all of the key steps, from the preparation, which produces waste and packaging as a result of deliveries, to the service, which produces leftover food and waste from disposable tableware.

An increasing number of locations separate frying oil (for the production of biodiesel and green energy), plastic, and paper, and have customers separate plastic and glass bottles wherever possible. There are numerous initiatives to reduce the quantity of waste: from initiatives with external partners, to employee awareness programs that help decrease the amount of packaging that will end up being discarded. 

The Group is always seeking new ways of evolving toward a more responsible, sustainable consumption model and works with brand partners, suppliers, and landlords to find effective, scalable solutions. 

There is a focus on using recyclable materials instead of plastic and making existing solutions more efficient, with a general emphasis on multi-use rather than single-use through the installation of water distributors, the reduced use of plastic bottles for soft drinks and water, etc. Where waste management is handled directly, the Group is working to select collectors and disposal plants that can guarantee adequate rates of reuse and recycling. 

Autogrill is also weighing new circular economy partnerships, similar to the WASCOFFEE® project that applies an ecodesign philosophy by making furnishings out of recycled coffee grounds.

In North America, Autogrill will be implementing a no plastic straws policy by the end of 2020. 

Together with various airports, the Group is testing new ideas to maximize the recycling rate of raw and other materials and to find new ways of transforming food waste into energy or ingredients for new products. Two examples are SOOP, a soap made from coffee grounds and orange peels, and the Soup & Bakery concept by De Verspillingsfabriek in the Netherlands, which serves dishes made from food scraps that are still perfectly good to eat. In the Netherlands, the Company has partnered with Coca-Cola in recycling plastic bottles, which are converted into the chairs and the staff’s T-shirts used in some stores.

In Malaysia, the Environmental Management Recognition Scheme encourages all trading partners to implement green technologies for food & beverage, throw out less food, and produce less waste in general while recycling more. 


We equip ourselves with increasingly accurate monitoring systems and next-generation equipment to make sure consumption is never synonym with waste, to monitor our performance and take new corrective measures with the help of targeted energy audits.

Autogrill is committed to creating stores with the latest-generation tools for the monitoring and reduction of waste, especially in the motorway and similar channels, and to developing consumption curtailment plans in every country served. These efforts take several forms, such as equipment optimization (changing set point temperatures, using alarms), energy audits, training and information programs for store employees, and the development of increasingly accurate ways to measure and monitor consumption. 

In Italy, as well as relying on monitoring procedures, an energy-saving programme also aims at raising awareness of a rational use of energy. With this in mind, we launched Energy gaming across the sales network, to boost effective behaviours and reduce waste from the employees’ negligent behaviour. For the sake of consistency, every new store is provided with an Energy Book with helpful guidelines on eco-friendly design.

Direct energy use consists of the primary consumption of diesel and gasoline for company vehicles, and the consumption of natural gas for the heating systems in various countries. Indirect energy consumption refers mainly to electricity, used for interior comfort (e.g. air conditioning), quality maintenance (e.g. refrigeration), and cooking and preparing foods for customers. 



The possibility of obtaining important environmental certifications is a natural consequence of Autogrill’s unfailing focus on the environment. In particular, the LEED® New Constructions for RETAIL certification is the one upon which the Group mostly concentrated in recent years.

LEED® Gold Italy – Autogrill S.p.A.: Villoresi Est
Canada – HMSHost: 4 rest stops
USA – HMSHost: Bethesda HQ
LEED® Silver Canada – HMSHost: 16 rest stops
USA – HMSHost: Delaware House Travel Plaza
ISO 50001: 2018 Italia – Autogrill S.p.A.: Villoresi Est
ISO14001: 2015 Italy – Autogrill S.p.A.: HQ, Villoresi Est, Brianza Sud and for locations at Caselle Airport in Turin, Nuova Sidap
EMAS Italy – Autogrill SpA: headquarters, Villoresi Est, Brianza Sud
HQE (High Quality Environment) France – Autogrill Côté France: Canaver, Ambrussum
RT 2012 (Low Consumption Building) France – Autogrill Côté France: Ambrussum, Manoirs du Perche
Plaines de Beauce, Chartres Gasville, Chartres Bois Paris, Lochères, Miramas, Villeroy, JdArbres, Wancourt, Porte de la Drôme N&S, Granier
California Green Building Code - Level I and the California Energy Standard - Title 24 USA – HMSHost: locations at the Los Angeles International
Energy Star USA – Equipment at locations
ISO 14064 (Greenhouse gases) Italy – Autogrill S.p.A.: Rozzano headquarters and Sebino

Note also that the Adda Sud location in Italy has obtained energy rating A1.


For us innovation means seeking to improve processes and energy efficiency in buildings, using more natural and environmentally friendly materials inside locations, and building locations that are increasingly accessible and can be used by everyone.

  • Villoresi Est is an example of best international practice in sustainable innovation, since it adopts at the level of a point of sale a collection of virtuous solutions which can be replicated in other locations in our global network. It has a "thermal pile" geothermal plant with a system of 420 geothermal probes penetrate the ground to a depth 25 m and develop around 380kw of thermal power, covering 85% of the energy requirement in winter;
  • In the United States the Delaware Welcome Center is the flagship of HMSHost. With its structure of around 4,000 sq.m., it has been designed in accordance with the “Leadership in Energy and Environmental Design” (LEED) principles, reusing 75% of the material from the demolition of the previous building. The store optimizes the use of natural sunlight, significantly cutting energy consumption. Moreover, in order to better insulate the building, the roof was constructed with highly reflective material and the walls with insulating materials to avoid heat dispersion in winter. With regard to air ventilation, a geothermal plant was installed with 60 geothermal wells feeding 37 pumps distributed throughout the building.

Surplus food management

Autogrill's internal management systems, developed and refined over the years thanks to experience and technology, allow it to calculate with a relatively low margin of error the number of people that each location should be ready to welcome on each day of the year. To reduce food waste to a minimum, Autogrill works constantly on several fronts. While making its back-end processes (recipe design, product preparation, etc.) as efficient as possible, it strives to find newer and better ways of cutting down waste, for example by improving production planning, creating incentives for consumers, and partnering with external organizations. 


Latest update: Wednesday, April 29, 2020 - 10:46