A - Planet

We want to safeguard the environment by involving our suppliers and with the contribution of our employees and customers.

The question of the environment has become a global challenge which in future years will involve the whole planet’s population. The commitment to safeguard the environment concerns everyone, as well as business and institutions. What for us can really make the difference is the contribution which each person can give, by changing their habits with simple everyday gestures.


Reducing consumption is for us the first step to take in order to respect the environment. To do so we must actively involve people by transforming their habits and acting on their sense of the common good.

We promote programs to raise the awareness of and involve our employees in environmental issues through:

  • “Startsomewhere” a program introduced by HMSHost which incorporates all the environmental sustainability initiatives and enables effective communication to employees of the importance of their contribution. In North America HMSHost organizes campaigns to raise awareness on the occasion of Earth Day. On this day, the “The Adventure Starts Here” program was launched, dedicated to reusable shopping bags. In line with this initiative, all the stores were asked to switch off all unnecessary lights for one hour, in addition to other local initiatives organized in collaboration with the landlords.
  • The survey on environmental issues, involving all retail locations in the United States, Canada, Australia, New Zealand and Malaysia, continues over the years. The structure of the questionnaire aims at understanding the management of energy, water, waste collection and monitoring other initiatives such as the use of LED light bulbs, installing motion sensors for the lights, the introduction of training for staff on water saving and the use of recycled paper in offices.
  • Choice of suppliers: attention is paid not only to ethical but also to environmental aspects during the selection stages. Choosing partners who can support our environmental commitment also means talking with category associations and organizations of various types which can become significant mediators and facilitate the process of technological and cultural innovation.
  • In 2016, HMSHost International adhered to the Bord Bia’s Origin Green Sustainability Programme, the sustainability program promoted by the Irish government. The plan developed by the Company aims at defining a series of activities and objectives to be reached in the coming 4 years in the following areas: Sustainable Sourcing, Operations (environmental impact), Health & Nutrition and Social Sustainability.




In Europe, 99.9% of waste can be classified as non-hazardous urban waste, of which 14% is paper/cardboard and plastic.

Other categories that are separated directly on site or during a second phase at the collection plants are glass, organic waste, and frying oil, this latter in increasing quantities. Again in Europe, as much as 63% of total waste is sent to recycling or waste-to-energy plants. Some significant steps were taken in 2017 to further reduce the portion of waste that is not recycled.

In France, for example, Autogrill has introduced recyclable disposable tableware, reduced packaging for chemical products, and decreased the use of plastic by installing automatic water dispensers.

Experimental projects for the recycling of organic waste have been fortified in various countries, from composting to biogas production.

In Italy Autogrill has developed a circular economy project called "WASCOFFEE," an ecodesign concept that makes furnishings out of recycled coffee grounds. A major participant in the project is the Politecnico di Milano, which conducted a life cycle assessment for the use of coffee grounds as an innovative material, including for the purpose of formulating a development plan at Bistrot and Puro Gusto locations on a national and international scale. The goal for 2018 is to extend the project to the main Bistrot locations for all of the major furnishings that format entails. The Group is also experimenting with ways to reuse other kinds of materials.


Autogrill is committed to avoid energy waste, and at new locations where the Group handles utilities directly, it has installed the latest generation of monitoring systems to oversee consumption patterns and take corrective measures.

Where the physical locations are managed by the concession grantor, such as at airports and railway stations, the Group does not have access to consumption and cost details as utilities are often part of the concession contract. This reduces the Group's field of vision and leverage, although in recent years, concession grantors at airports have become increasingly more attentive to the subject. The 42% of the airports served by the Group are members of the Airport Carbon Accreditation Program (80% of the airports in Europe, 53% in the International area and 28% in North America), which aims to reduce CO2 emissions. Of these, 16 have reached carbon neutrality with a net zero carbon footprint.

In Italy, the Villoresi Est store features a “Thermal battery” geothermal plant providing an output exceeding 380 thermal kw and covering 85% of requirements.

Indirect energy consumption refers to electricity only, which is mainly used for interior comfort (e.g. air conditioning), quality maintenance (e.g. refrigeration), and cooking and preparing foods for customers. In Europe, Italy accounts for around 64% of electricity consumption, as a direct consequence of its size relative to other European operations. Despite their different concepts, the various locations show fairly even patterns of consumption.  In some countries, including Italy, the use of electric ovens and induction stovetops has shifted consumption toward indirect energy and away from direct sources like natural gas.

Directly energy use consists of the primary consumption of diesel and gasoline for company vehicles, and the consumption of natural gas for the heating systems in various countries. In Italy, Autogrill is moving towards heat pumps instead of furnaces as a way to reduce consumption, improve efficiency and make a smaller environmental impact. In North America most of the energy consumed is natural gas for heating, while electricity is only used for lighting.

At the Autogrill in Stradella (province of Pavia), an exterior door has been painted using a technology that significantly improves the quality of the nearby air. Called Airlite, this is a 100% natural, VOC-free paint that purifies the surrounding air when activated by natural sunlight. It can reduce pollution by up to 88.8%, eliminate 99.9% of germs and bacteria, prevent mold from forming, and make the building absorb less heat. In addition to its pleasing look against the surrounding greenery, it needs no maintenance, repels dust, and is self-cleaning.



One natural consequence of Autogrill's care for the environment is the chance to obtain important certifications. In recent years it has focused chiefly on LEED® New Construction for Retail.

LEED® Gold Italy – Autogrill S.p.A.: Villoresi Est
Canada – HMSHost: 4 rest stops
USA – HMSHost: Bethesda HQ
LEED® Silver Canada – HMSHost: 16 rest stops
USA – HMSHost: Delaware House Travel Plaza
ISO 50001: 2015 Italia – Autogrill S.p.A.: Villoresi Est
ISO14001: 2015 Italy – Autogrill S.p.A.: HQ, Villoresi Est, Brianza Sud and for locations at Caselle Airport in Turin, Nuova Sidap
EMAS Italy – Autogrill SpA: headquarters, Villoresi Est, Brianza Sud
HQE (High Quality Environment) France – Autogrill Côté France: Canaver, Ambrussum
RT 2012 (Low Consumption Building) France – Autogrill Côté France: Ambrussum, Manoirs du Perche
Plaines de Beauce, Chartres Gasville, Chartres Bois Paris, Lochères, Miramas, Villeroy, JdArbres, Wancourt, Porte de la Drôme N&S, Granier
California Green Building Code - Level I and the California Energy Standard - Title 24 USA – HMSHost: locations at the Los Angeles International
Energy Star USA – Equipment at locations
ISO 14064 (Greenhouse gases) Italy – Autogrill S.p.A.: Rozzano headquarters and Sebino

Note also that the Adda Sud location in Italy has obtained energy rating A1.


For us innovation means seeking to improve processes and energy efficiency in buildings, using more natural and environmentally friendly materials inside locations, and building locations that are increasingly accessible and can be used by everyone.

  • Villoresi Est is an example of best international practice in sustainable innovation, since it adopts at the level of a point of sale a collection of virtuous solutions which can be replicated in other locations in our global network. It has a "thermal pile" geothermal plant with a system of 420 geothermal probes penetrate the ground to a depth 25 m and develop around 380kw of thermal power, covering 85% of the energy requirement in winter;
  • In the United States the Biden Welcome Center is the flagship of HMSHost. With its structure of around 4,000 sq.m., it has been designed in accordance with the “Leadership in Energy and Environmental Design” (LEED) principles, reusing 75% of the material from the demolition of the previous building. The store optimizes the use of natural sunlight, significantly cutting energy consumption. Moreover, in order to better insulate the building, the roof was constructed with highly reflective material and the walls with insulating materials to avoid heat dispersion in winter. With regard to air ventilation, a geothermal plant was installed with 60 geothermal wells feeding 37 pumps distributed throughout the building.


Latest update: Wednesday, May 29, 2019 - 18:56