A - Planet

We want to safeguard the environment by involving our suppliers and with the contribution of our employees and customers.

The question of the environment has become a global challenge which in future years will involve the whole planet’s population. The commitment to safeguard the environment concerns everyone, as well as business and institutions. What for us can really make the difference is the contribution which each person can give, by changing their habits with simple everyday gestures.

Environmental culture

Reducing consumption is for us the first step to take in order to respect the environment. To do so we must actively involve people by transforming their habits and acting on their sense of the common good.

We promote programs to raise the awareness of and involve our employees in environmental issues through:

  • “Startsomewhere” a program introduced by HMSHost which incorporates all the environmental sustainability initiatives and enables effective communication to employees of the importance of their contribution.
  • “Edison Project”: in Spain, with the aim of reducing energy consumption in locations, the project envisaged training courses for the managers of points of sale, the preparation of a handbook for the correct use of equipment and to provide information on energy consumption, communication campaigns were developed as well as competition among the points of sale in order to reward whoever had made the biggest improvement in their energy efficiency.
  • The survey on environmental issues, involving all retail locations in the United States, Canada, Australia, New Zealand and Malaysia, continues over the years. The structure of the questionnaire aims at understanding the management of energy, water, waste collection and monitoring other initiatives such as the use of LED light bulbs, installing motion sensors for the lights, the introduction of training for staff on water saving and the use of recycled paper in offices.
  • Choice of suppliers: attention is paid not only to ethical but also to environmental aspects during the selection stages. Choosing partners who can support our environmental commitment also means talking with category associations and organizations of various types which can become significant mediators and facilitate the process of technological and cultural innovation.

Food waste and scraps can be a real source of wealth. As long as it is reused in a conscientious, alternative and sustainable way, it produces value.

On the occasion of the World Food Day, FCA and Autogrill presented to the public at EXPO MILANO 2015, at the Slow Food Theatre, the most innovative projects in the field of the recovery and transformation of organic waste into alternative raw materials.

On the occasion and in collaboration with Lisa Casali, environmental scientist and expert in eco-sustainable cuisine, Autogrill shot a video showing the integrated supply chain project developed with WWF in the WWF Oasis of Bosco di Vanzago, suggesting best practices in the field of sustainability with a “Km 0 and zero waste” video-recipe.

See the video:

Autogrill.10: Food for sustainable growth
Innovation paves the path to a “second life”
September 18, 2015 - EXPO - The Coca-Cola Company Pavillion
In 2015, as part of the activities organized to celebrate the tenth anniversary of Autogrill Sustainability, we have invited, in collaboration with The Coca-Cola Company, a number of startups engaged in the field of sustainability and material recovery for the purpose of exploring new grounds for experimentation. Here below is the list of the participating startups:
  • Giunko: Giunko launched an app that helps to instantly identify, through the bar code reader of a smartphone or tablet, the correct destination of the waste, according to your precise location,
  • Hangreen: Hangreen is active in realizing modular and automated vertical gardens, using eco-sustainable raw materials and allowing users to manage basic growing parameters through sensors interfaced with a mobile app
  • OrtiAlti, OrtiAlti is a socially engaged startup that transforms flat roofs into planted green roof gardens, involving residents/users of the buildings in their design and management.
  • The GreenWatcher: The GreenWatcher is a cross-platform web application that allows users and operators of ecosustainable activities to choose between thousands of ecofriendly commercial activities, accommodations and restaurants in all the world, assessing the environmental performance of a business with a unique and scientific standard.


Sustainable points of sale

For us innovation means seeking to improve processes and energy efficiency in buildings, using more natural and environmentally friendly materials inside locations, and building locations that are increasingly accessible and can be used by everyone.

  • Villoresi Est is an example of best international practice in sustainable innovation, since it adopts at the level of a point of sale a collection of virtuous solutions which can be replicated in other locations in our global network. It has a "thermal pile" geothermal plant with a system of 420 geothermal probes penetrate the ground to a depth 25 m and develop around 380kw of thermal power, covering 85% of the energy requirement in winter;
  • Other cases of excellence: the totally “green” point of sale Mensa di Ravenna, which is certified in energy class A, and the two at Viverone Est and Ovest. Three buildings equipped with geothermal systems which enable an almost 30% reduction in energy consumption compared to a point of sale with traditional systems. In the locations of Dorno and Brembo gas-powered tri-generation systems are installed for the combined production of electricity and power for heating and cooling resulted in reductions of 130 kg and 115 kg of CO2 emissions.
  • In the United States the Delaware Welcome Center is the flagship of HMSHost. With its structure of around 4,000 sq.m., it has been designed in accordance with the “Leadership in Energy and Environmental Design” (LEED) principles, reusing 75% of the material from the demolition of the previous building. The store optimizes the use of natural sunlight, significantly cutting energy consumption. Moreover, in order to better insulate the building, the roof was constructed with highly reflective material and the walls with insulating materials to avoid heat dispersion in winter. With regard to air ventilation, a geothermal plant was installed with 60 geothermal wells feeding 37 pumps distributed throughout the building.
  • In France the collaboration with an ESC (Energy Service Company), leader in the energy efficiency markets, enabled the Group to more accurately monitor consumption by stores through the preparation of quarterly reports that include information about consumption, analyses and improvement areas. Solutions for the insulation of the roof were implemented in 3 stores (Sorgues, Chien Blanc, Lorlanges) with energy savings and carbon credits granted on the investment amount. For the recently opened stores in France, various energy efficiency technologies (insulation, shading system, natural light and low consumption light bulbs) were implemented and plants generating energy from renewable sources were installed.
  • In the Netherlands, in 2015, the Energy Manager portal was launched in collaboration with Eneco, the energy service company, to monitor energy consumption in each store in real time with the possibility of taking actions in case of irregular energy dispersions.
  • Sharing best practices among the countries within the Group plays a fundamental role in terms of engineering aspects and technical purchases, For instance, the use of LED technology in new stores is spreading in all the countries in which we operate, like the use of the High-Speed Panini Grills hot plate. Developed in collaboration with Electrolux, this solution combines three different technologies in a single piece of equipment (contact plate, infrared and microwave). 30 seconds are sufficient to warm up a sandwich, instead of the 2 minutes required using traditional plates, and they consume 0.5 kWh, half as much as the traditional ones. This technology also contributed to improving employee safety in the workplace.




At the end of 2015, the Group had 18 LEED certified buildings (6 Gold and 12 Silver) in Europe and in North America.

leed certified

In 2015, Autogrill SpA was the first company in Italy to obtain the certification in line with the revised version of the ISO 14001: 2015 standard.

Other certifications obtained on single stores in the different countries in which we operate, include ISO 500001, EMAS, HQE, BBC, Green Key.


Resource management

We have committed to reducing both energy and water consumption by using energy saving technologies, collaborating with our partners and involving our employees. Alongside the solutions to save and reduce consumption we always include control and prevention systems in the main points of sale.


We promise to ensure that high energy consumption never means waste. In order to do this, we install latest generation instruments and systems in the points of sale, we control energy performance and we take corrective action.

  • In Italy, the project for the replacement of the traditional thermal plants with heat pump systems ( in the stations of Medesano Est, Lima and Somaglia Ovest), with performance coefficients higher than traditional systems, resulted in approximately 20 TOEs (tons of oil equivalent) in 2015.
    The installation of energy meters in 17 stores located on the highway resulted in energy savings in the order of approximately 800,000 kwh.
    In another 7 stores the traditional light bulbs (gas-discharge lamps or fluorescent lamps) were replaced with LED lighting that ensures reductions by over 50% of the installed power with the same performance. In 2015 this project resulted in a saving of approximately 400,000 kwh.

    Moreover, in 2015 we completed the conversion of the heating system at the Milan headquarters from diesel oil to methane.

    Last but not least, 150 stores in Italy already feature a centralized energy management system (connected to both equipment and systems), enabling corrective actions intended to improve and control energy consumption and efficiency.
  • In Spain, courses are organized on an annual basis to raise user awareness towards energy efficiency and sustainability as well as contests to reward the stores scoring the highest performance in energy saving.


In recent years we committed to reduce water consumption. Alongside the work to optimize water consumption undertaken on the network, we have installed dual flow taps and air/water mixing valves, as well as photo-cells to optimize the supply of water. These activities are supported by monitoring systems to limit any losses.

  • In Italy stores water supply needs are met through uptake from the public waterworks: water is used for the management of toilets, kitchen activities and the fire-fighting systems. In the areas located far from the public supply network, water is supplied through wells and/or from rivers, while water drainage management complies with the local and national regulations in the matter. Water uptake from wells is regulated by specific authorizations released by the competent Public Administrations, allowing for the use of groundwater for specific purposes, to replace consumption of water from the public waterworks. With reference to the use of water in the toilets, water is not taken from the public waterworks. In 2015, approximately 400,000 cubic meters of water were drawn from 22 regularly authorized wells located in Autogrill stations on the Italian highway network, with an equivalent amount of waterworks water saved.
  • At the Amsterdam Schiphol airport, the installation of AquaFox taps resulted in a reduction of water consumption and soap by 70%.
  • HMSHost International supports the Made Blue project, a fund raising program based on the Company’s water footprint with the objective of funding projects designed to ensure people’s access to water in developing countries. The consumption of fresh water used by the company to conduct its activities will be compensated by the development of initiatives that will bring the same quantity of water in the world, for a total of approximately 183,000 cubic meters.


Also in waste management our commitment is aimed at sustainability through projects developed in each country in order to make the best possible use of the opportunities offered by local administrations, landlords and commercial partners.

  • In the United States we are working to reduce the production of waste (above all the amount of undifferentiated waste) by implementing collection and recycling systems behind points of sale.
  • In France, a treatment and disposal plant to treat organic waste directly on site was installed for the first time in the Béziers Mont Blanc service station on the A9 highway, furthermore inside 20 points of sale, customers are actively involved in separating and collecting PET bottles and aluminum cans. In addition, we have eliminated the plastic parts of the packaging used for “take away” products.
  • In Italy we collaborate with the main operators who specialize in the collection of waste in order to manage the waste collection service in locations on motorways.  WWF
    In 2013 we launched a project which involves the motorway service areas of Villoresi Est, Brianza Nord and Brianza Sud, all located near Milan, for the recycling of organic waste in order to support an allotment inside the WWF Oasis, Bosco di Vanzago. In 2015 approximately 250 tons of organic waste were sent to the composting center for a total of nearly 80 tons of compost.
  • In 2015, the International operating sector launched a project in collaboration with Coca-Cola for the recovery of the PET bottles to be used as raw material for the production of chairs and T-shirts (80% recycled PET and 20% cotton) used by store operators. The project was initially tested at the Dutch airport and will be extended also to other airports in Northern Europe. Each T-shirt is made of 10 50ml PET Coca-Cola bottles.

Latest update: Tuesday, June 28, 2016 - 11:17